Why buy from us?
We offer a wide variety of equipment so that we can meet the needs of our diverse customer base. Although it is sometimes difficult to get through to us on the phone, we do look forward to your call. Our representatives spend time with each customer to understand their unique requirements and recommend specific products to satisfy those requirements.
We have competitors that pretend to carry many products, however subscribe to the "one size fits all" approach and push a particular brand. Most large sporting good chains let a separate company use their name and image to appear as if you dealing with the chain. Still other websites that appear to specialize in table tennis are actually companies marketing many products all on "specialized" websites. We even have competitors that will fabricate a "list price" to appear as if they are selling at hugh discounts. Total Table Tennis does not subscribe to these deceptive business practices. Our customers come first!
Table tennis
is our passion and our sole focus, and we pride ourselves on offering
the largest and most diverse selection of table tennis products on the
Internet. You can rest assured that when you purchase from us, you are
purchasing from people who care.
How
to Choose a Table
Playing Surface
The most important factors in selecting a table are how well the surface plays and the strength of the frame. If you buy a sturdy table that plays well you will enjoy many years of trouble-free play. How well the table will play is based on the strength of the apron (the steel or wood frame that supports the top), the density of the top, and the thickness of the playing surface. For both indoor and outdoor tables, we strongly recommend purchasing a table with an apron. With exception of the lowest price Prince and Butterfly models, all of our tables have an apron. There is one brand that only adds an apron to their highest price models. We no longer carry that brand.
The more dense the surface and the thicker the top, the better the play. For indoor tables we recommend a top made of medium or high-density fiberboard with a thickness of 5/8” (16mm) or thicker. For outdoor tables, the tops will be thinner, however the density and thickness rule still applies. The best playing outdoor models have a synthetic laminate top (Cornilleau and Butterfly). Even though these tops are very thin, they are properly supported and extremely dense. Next is the Prince Advantage with a ½” Compreg® top and the Stiga models with a ½ MDF core clad in aluminum. The other approach to outdoor tops is to use a very thin wood core (¼” thick) with and internal frame, in lieu of an apron and clad in aluminum. We do not carry tables manufactured with this approach.
Frame Style
Frame strength is import for any table, and especially important for tables that will receive heavy use or use by children. Additionally, tables that are folded and moved frequently, such as outdoor tables should also have a sturdy frame. Frame styles include stationary tables, tables that are joined in the middle and share four casters, and tables that are two separate pieces each with their own set of four casters. All of the "rollaway" tables have wheels for easy moving.
Other Factors
Other factors such as color, storage size, delivery, and assembly should also be considered in your decision.
If you have some time, please give us a call so that our representatives can understand your needs and make some recommendations. 800-869-5248
Assembly
Most tables require assembly, however a few models come fully assembled and some models require less time for assembly. Please give us a call if you would like to discuss assembly in more detail.
Does my Table Tennis Table include a net?
Yes, all of our tables come with high quality net sets (except for
the conversion tops, which require a net and post set).
Delivery Information
Please see our Policy page for a full description of delivery information.
Sales Tax
Will I be charged sales tax?
Only orders which will be delivered in NY will be charged sales tax.
Ordering
Where is my order?
In the minutes following the placement of your order, you will receive an email confirmation. After several days reply to the email confirmation to request the status of your order.
How much does it cost to ship my order?
FREE!!!
How long does it take to get my order?
Please scroll down to our delivery section.... Tip: FedEx and UPS deliver
during the day. If you don't expect to be home, have your equipment
delivered at work or leave a note requesting that the package be left even though noone is home!
General
How do I contact Total Table Tennis?
Please see our contact page.
My friend doesn't have access to the web, can he still deal with
your company?
Sure thing! We have a phone line for orders (1-800-869-5248) and fax
(1-315-662-7441).
What are your business hours?
8:00 - 8:00 Mon. - Fri. (Eastern Time)
How do I know if you have it in stock?
Our shopping cart only offers items for which we have stock. If an item determined to be out of stock after the order is placed, you will be contacted with alternatives
Do you ship to my country?
Yes, we ship World Wide…however, our free shipping policy does
not apply to international orders and it must be done by phone so
we can quote any additional shipping fees. If you place an out-of-country
order online, we will automatically add all additional charges on
a different charge which is nonrefundable, so it is best to call and
get a quote.
Are your prices really that good?
Total Table Tennis takes pride in offering the best equipment and
the best service and the best prices. Please see our guarantee.
Security
Is it safe to order through your web page?
We offer a secure order form. The secure server encrypts the confidential
information before it is sent to us. Check out our security
page for details.
What about giving out my credit card information?
If you feel uneasy about using your credit card online, you may call
or fax in your order.
Where can I get more information about this?
Please surf to our security page for more
information and to test our security certificate here.
